Game: Sniper Army: Shooter Gun Arena

I. How to delete an account in the game Sniper Army

To request deletion of your Sniper Army account and associated personal data, email [email protected]. If possible, use the email address associated with the Google or Apple sign-in linked to the game. You do not need to reinstall the game to submit a request through this page.

Suggested subject line: Account deletion request

Include the following information where available so that we can locate the account:

• Your in-game ID (in Settings→Information)
• Your nickname in the game
• Mail (which is linked to your account)

Do not email passwords, in-game secret keys or payment card details. We may request proportionate additional information or an appropriate verification step where necessary and permitted by law to confirm ownership and prevent unauthorised deletion. If you cannot access the linked email or find your player ID, explain the problem so that we can assess another verification method. No particular subject line is required.

II. Account data and deletion

Depending on the features you used, account-related data processed through the relevant game services may include the following. Storage is provided through third-party services as explained in our Privacy Policy. A verified deletion request covers the account and associated personal data for which we are responsible, including data processed on our behalf:

• Mail (if you have linked a Google account)
• Google ID (if you have linked a Google account)
• Apple ID (if you have an Apple account)
• Name (if you have linked a Google account or Apple account)
• Your nickname
• Your chat messages
• Your IP (to ensure high quality gameplay and prevent cheating)
• Profile information (such as your profile picture)
• Information you provide when you contact our support team for help (e.g. chat notes and support requests)
• Other information you provide (e.g., information needed to identify a lost account)
• Information about your devices that you use to play the game
• Other relevant details to enhance your experience

Retention follows the purposes and criteria in Section V of the Privacy Policy; it is not automatically the entire lifetime of the game. Where a provider processes data on our behalf, applicable deletion is arranged through the relevant service tools or procedures. An independent controller may need to address a request concerning its own processing.

Requests are handled without undue delay within the applicable legal deadlines. Where EU-GDPR or UK-GDPR applies, the normal response period is one month after receipt, subject to any lawful extension or necessary identity-verification arrangements. We will provide any notice required by law; sending a confirmation email does not itself restart the legal response period.

Deletion may be subject to lawful exceptions, for example records needed for tax obligations, fraud prevention or a legal claim. Any such retention must be limited to the permitted purpose and period. Where required, we will explain a refusal, restriction or retained category and the available complaint or review options. Temporary account suspension alone is not account deletion.

Deleting the game account may remove access to its progress and associated entitlements. It does not itself cancel a subscription billed by Google Play or Apple; manage that subscription through the relevant store. Any refund or remaining paid entitlement is subject to the applicable purchase terms and mandatory law, as described in our Terms of Use.

CONTACT INFORMATION

For general privacy questions or assistance if the game-specific address is unavailable, contact [email protected]. The controller is Black Box Digital LLP, BIN 221040033549, registered address: Kazakhstan, Almaty, Bostandyk District, Al-Farabi Avenue, Building 21, N.P. 1247.